Frequently Asked Questions
What is a human milk bank, and why is it important?
A human milk bank collects, screens, processes, and distributes donor breast milk to infants in need—especially premature or critically ill babies.
Who can donate breast milk to a milk bank?
Healthy lactating mothers who produce more milk than their baby needs can donate after a medical screening.
How safe is the donated milk?
All donated milk goes through rigorous screening, pasteurization, and microbiological testing to ensure safety before distribution.
How does a hospital benefit from setting up a human milk bank?
It improves neonatal outcomes, builds trust among patients, and can contribute to CSR, government health initiatives, and hospital branding.
Is a license or regulatory approval required to set up a milk bank?
Yes, we guide you through all regulatory and compliance requirements during setup.
What support do you provide in setting up a milk bank?
We offer end-to-end consulting: feasibility analysis, architectural layout, SOP creation, equipment supply, staff training, and post-setup support.
Can a small or mid-sized hospital afford a milk bank?
Absolutely. We offer scalable solutions tailored to your budget and infrastructure.
How long does it take to set up a fully functional milk bank?
With proper planning and approvals, setup can be completed in 4–6 weeks.
Do you help in hiring and training hospital staff?
Yes, we support staff hiring, hands-on training, and provide refresher modules periodically.
Can we get assistance even after the setup is complete?
Yes, our Annual Maintenance Contracts (AMC) and on-call support ensure ongoing assistance.
What equipment do you supply for milk banks?
We provide pasteurizers, biosafety cabinets, thawing machines, hot air ovens, storage solutions, and hospital-grade breast pumps.
Are your breast pumps reusable and hospital-grade?
Yes, we supply multi-user breast pumps with accessories that are hygienic and durable.
Do you offer preventive maintenance or repair services?
Yes. Our AMC includes regular servicing, spare part replacements, and quick turnaround times.
Do you provide spare parts and kits for breast pumps?
Yes, we maintain stock of certified accessories and replacement parts.
What are the warranty terms for equipment?
Warranty varies by product, typically 1–2 years. Extended warranty options are available under AMC.
Can you help us promote our milk bank?
Yes. We offer digital marketing, PR campaigns, and influencer outreach tailored for healthcare institutions.
Do you assist with educational materials or awareness campaigns?
Absolutely. We provide brochures, training kits, banners, and videos for patient and staff education.
Is milk banking eligible for CSR projects?
Yes. Many of our clients have successfully implemented milk banks under corporate CSR funding.
Can NGOs or corporates partner with you for milk bank projects?
Yes, we welcome collaborations with NGOs, foundations, and corporates aiming for impact-driven healthcare initiatives.
How can we request a consultation with your team?
Please fill out the contact form or WhatsApp us. Our team will schedule a call within 24–48 hours.